Langton House Blog » Reviews

Review of Langton House

Paul — Fri, 16 Dec 2011 16:15:07 +0000

“I was there for two weeks for a business trip. I like such places; a house, a few rooms, home atmosphere, friendly hosts. Almost like at home. And the street is also pretty quiet. When I will go to Windsor again, I will contact them first.” Drazen, Croatia November 2011

Recent Guest comment

Paul — Sun, 20 Nov 2011 09:00:47 +0000

I have just had the most lovely guests staying. They only stayed one night but Heidi was so lovely. I’m assuming she was travelling with her Dad (lets not get into ages here!) and it’s always a dangerous thing to get into making any assumptions in this business but I’m pretty sure I’m right in this case.

Having people like this stay wants me to “review my guests”! We should have a “GuestAdvisor” web site!

Heidi – you get a 5 star rating! Really enjoyed having you and your Dad here, your bubbly personality really brighten up my morning. Hope you enjoy your trip to the UK and maybe see you again some time in the future.

Paul

Langton House Review

Paul — Sun, 20 Nov 2011 08:53:16 +0000

Dear Paul and Sonja,

We had a fantastic 2-day break at Langton House and would highly recommend it. The room was comfy, facilities great and location ideal for shops, restaurants and castle.

Many thanks for your hospitality.

Sarah

Recent Review

Paul — Mon, 17 Oct 2011 09:39:17 +0000

Excellent Choice !!

Langton house: cozy, comfortable and clean. The team is so helpful, the breakfast is very satisfying, and the location is great in terms of its closeness to windsor castle and the shopping places and train station. We were very glad that we chose Langton house for a 2-night stay in Windsor. THANKS

Dima – October 2011

Review

Paul — Mon, 09 May 2011 15:21:05 +0000

Our recent stay at Langton House was most enjoyable and pleasant. The room was well appointed and comfortable. The lovely en-suite tile and marble bath was very clean and had a great shower. Hosts Paul and Sonja were most accommodating. We are repeat customers and would highly recommend Langton House to others. Dave and Jo, Waukee, IA, USA April 2011

Thanks so much

Paul — Mon, 12 Jul 2010 09:27:49 +0000

Dear Paul, Thanks so much for making our last night in England so comfortable and easy. Langton House is a real jewel: nicely appointed, spotlessly clean and situated in a very convenient and charming neighbourhood. We also we very much appreciate the time you took with us going over local directions and sights & services. To top it off, the drive to London Heathrow Airport in the morning was a breeze, just 15 minutes down the M4. Really great! See you next time.
Dan East Lansing, Michigan

Recent review

Paul — Mon, 15 Mar 2010 13:57:35 +0000

Dear Paul: Our stay at Langton House was just too short! You were an awesome host, the room was superb, the breakfast room was very hospitable and the location was superb! We enjoyed the cleanliness and were amazed that even though you are under a flight path, we could not even hear a plane. Thank you for allowing us to leave our car there, that was very convenient.

How many medals did we win?

Thank you Paul. We would definitely return.

Susan and Gale

Review

Paul — Thu, 04 Mar 2010 10:59:57 +0000

We were made to feel very welcome during our two night stay at Langton house. The location so close to the town was perfect for us to walk to shops restaurants and the castle. The room was nice with comfortable bed and good hot shower. The breakfast was excellent (we chose full English) and Paul and Sonja made both us and our 22 month old daughter very welcome. Would definitely stay there again if visiting Windsor or Legoland when Maisie a little older

Thanks

Natalie

Langton House Review

Paul — Fri, 13 Nov 2009 11:14:59 +0000

Great food, daily room service, very clean, very nice in room shower, tea, coffee and biscuits 24 hours, very friendly family, free WiFi, only five minutes walk from the heart of Windsor, no need for a car, very quiet yet centralized, only 12 miles from Heathrow.
This is a lovely English house owned and operated by a lovely couple yet very professional. I am so glad I stayed there and would love to stay again.
If you care about breakfast like I do, then don’t look further, this is the place for excellant English breakfast as well as continental breakfast. I miss my stay already. M.Saffar Oct 2009

Was I being unreasonable?

Paul — Sat, 18 Jul 2009 17:37:31 +0000

Recently we had some guests staying who rang on the bell inside the house to get my attention. The time was almost 11pm and I was ready for bed having just had a shower and was in my dressing gown. I answered the doorbell and was then told by my guest that one of his bedside lights was not working and could I fix it. Well I was a little surprised that anyone would bother me at that time of night for something so minor, but I was obviously wrong to assume that this was a minor inconvenience to this particular guest.

So fair enough and off we went, armed with a multitude of bulbs to fix the light. I must admit that I was not at my best as I was ready for bed and thus not my usual jovial self.

When I got to the offending bedside light I replaced the bulb and it would still not work….. Now I would have thought that faced with someone so obviously ready for their own bed we might have been able to call it quits until the morning when I could fix the light properly, but now I was asked if I could replace the light….. I replied that did they realise what the time was?

Here I fell into a trap of my own making. The bell in the hall has a message on it that states “If you require Paul please use the bell at any time” – which apparently means exactly what it says and that I am apparently happy to be woken up at any time of the day and night to aid my guests. Can’t fault the logic of my guests for pointing this out to me, but I think they missed the spirit of the message. Now I’ve been woken before by a guest who had lost his room (!) as well as a real couple of emergencies where I have spent hours of my time helping my guests with major emergencies where I have helped them get the ambulance – waiting in the street for them to arrive and helping my guests in any way possible in this capacity – but a single light bulb not working I think moves this into a total different category.

When being told what was then expected of me I had a total humour failure, and for this I did apologise to my guests, but for the life of me I still to this day find it hard to believe that anyone would be so persistent in getting a light fixed at this time of night in this particular circumstances. Most hotels would have said they would have to call the engineer who would attend to the matter in the morning – but I got them a new light and went off – unfortunately for me I was so wound up that I got very little sleep that night myself (my own fault for taking this sort of thing so personally).
What I’d love to know is – Was I wrong? Should I have acted this way or was the request from the guest within the bounds of acceptable behaviour?

What do you think?